IT for Small Businesses: Is It Worth It? (Hint: YES)

Want to run a business without technology? You’re in the wrong line of work; technology is so deeply ingrained in business that it’s not going anywhere. From your communication platform to your point-of-sale software, you need technology, and where there’s technology, there will inevitably be a need for technicians.

Small businesses especially don’t have the resources for a full team of professional IT workers, which creates problems in the long term. Without the resources to handle technological issues, your employees will be left to figure out how to resolve challenges without the knowledge and skills necessary to do so. Since most employees won’t be prepared to handle IT issues, you can expect more problems to surface—problems that cost time and money to resolve.

Imagine an employee trying to update their workstation with security patches, but something happens that bricks the device during the process. Their computer isn’t working properly, which means they can’t do their job. Now imagine that other employees at your organization depend on that employee to do their job, and you have an incredibly wasteful (and needless) downtime event that could have been avoided if you had worked with IT experts.

Of course, even in-house teams aren’t perfect, and they can get overwhelmed from time to time, especially if it’s only one or two technicians. If they spend all day working on resolving minor technological hiccups, they aren’t innovating or implementing new solutions that move the needle for your business. They might even let bigger tasks fall to the wayside while small tasks pile up around them.

But small businesses have an out, and it comes in the form of managed IT services. When you work with a managed service provider like Capital Technology Group , you can get the level of IT support your business wants and deserves. Whether you want a dedicated technician or an entire team to manage your business’ tech, you can get it all through outsourcing, and it’s never been easier (or more cost-effective).

To learn more, call Capital Technology Group at (501) 375-1111 today.