Capital Technology Group Blog

Capital Technology Group has been serving the Arkansas area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Negotiate with Your IT Vendors

How to Negotiate with Your IT Vendors

Two things are invariably true in the modern business landscape: technology will play an integral role in operations, and obtaining this technology will require a relationship with vendors and service providers. As such, anyone seeking to run a business successfully must interact with these external parties and enter into business contracts.

This needs to be handled carefully, so while we aren’t offering legal advice, you should follow a few practices before and during the negotiation of an IT contract.

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Tip of the Week: Effectively Manage Your Vendor Relationships

Tip of the Week: Effectively Manage Your Vendor Relationships

Running a business is like juggling flaming torches while riding a unicycle, blindfolded. You’ve got employees, customers, operations, and, of course, vendors. Vendors keep the gears turning, but if you’re not careful, those relationships can turn into a never-ending headache that eats up your time, money, and possibly your sanity. So how do you make sure your vendors work for you, rather than the other way around? Here’s how to get the most out of them without losing your mind.

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With Printer Companies Shutting Out 3rd Party Ink, You Need the Means to Acquire What You Need

With Printer Companies Shutting Out 3rd Party Ink, You Need the Means to Acquire What You Need

HP has been taking steps to disable any ink cartridges that they didn’t produce from working in their printers, much to the disapproval of users everywhere. Let’s go over what this means, both in terms of the backlash as well as what it means for your business.

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Remember When Apple Recommended Physical Persuasion to Fix a Computer?

Remember When Apple Recommended Physical Persuasion to Fix a Computer?

Apple has long been a key part of the technology industry, producing quality hardware year after year. Although Apple tends to produce sleek and high-end hardware running its proprietary operating systems, these devices are far from perfect and were especially controversial at certain points in the past.

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Everything You Need to Know About Patch Tuesday

Everything You Need to Know About Patch Tuesday

In the technology news sector, you’ve probably noticed a trend where Patch Tuesday makes headlines at least once a month. This is generally the day when Microsoft issues patches and security updates for its many different technologies, and it’s important for your IT department to know when Patch Tuesday falls each month.

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Vendor Management is a Challenge You Don’t Need to Tackle Alone

Vendor Management is a Challenge You Don’t Need to Tackle Alone

Any successful business likely has some kind of relationship with at least a few vendors as it likely depends on their services and available technology and supplies. Having said that, it can be truly challenging to juggle all these providers. How is it that this challenge can be overcome?

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What Happens to a Recycled Computer?

What Happens to a Recycled Computer?

Do you know what you are supposed to do with electronics that are no longer of any use? Let’s quickly go over the process of properly disposing of electronic devices and the steps that make up the procedures involved.

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What You Need to Know About the Massive Solarwinds Hack

What You Need to Know About the Massive Solarwinds Hack

2020 has been filled to the brim with adversity and just as we’ve mercifully arrived to the end, the largest and most brazen cyberespionage attack ever has been carried out. Today, we’ll tell you what we know about the attack, what problems it caused, and what we should learn from it going forward.

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News & Updates

LITTLE ROCK, Ark. (May 15, 2023) - Long-time Little Rock-based Capital Business Machines and Innovative Systems Inc. (ISI) announced today a rebrand as Capital Technology Group, a move company officials say recognizes the company's growth as one of t...

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Capital Technology Group
710 Jones St.
Little Rock, Arkansas 72205